Read Full Article here… lifehacker.com

Photo: Rommel Canlas (Shutterstock) If you’ve ever had a manager, you’ve likely received feedback; feedback which may have been delivered via a “shit sandwich,” where negative feedback was packaged between two layers of positivity. (It’s alternately known as a “praise sandwich” which is not nearly as fun to say.) This approach involves first complimenting an employee on some aspect of their performance (the bottom slice of bread), slipping in the critique (the proverbial shit), and topping it off with another compliment or acknowledgement of that employee’s value (the top slice of bread). The theory behind this common technique, popularized by The One Minute Manager , is that the positive reinforcement flanking the criticism in this “good-bad-good” format will help the employee feel less attacked by the layer of corned beef critique snuck in the middle of those slices of rye. But while the ostensible objective is to spare the person’s feelings and make feedback more palatable, it often only succeeds in making the manager feel more comfortable, while leaving the recipient in a state of unease, defensiveness, or complete confusion. While it may work for some , it often backfires. Here’s why—and what to do instead. People see it coming For many, it’s not their first time at the Shit Sandwich Rodeo, and they’re already girding themselves for its arrival when you wind up the first compliment—which they will largely tune out in anticipation of “the bad news.” It feels inauthentic When criticism is delivered neatly between two snippets […]